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Document Control, by Denise E. Robitaille
Free Ebook Document Control, by Denise E. Robitaille
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A Simple Guide to Managing Documentation
They’re supposed to be useful tools, but whether they’re printouts, computer files, flowcharts, or forms, documents can often give more headaches than help. And yet without them, most organizations couldn’t function. ISO 9001:2000 and other quality management systems place great emphasis on documents, and for good reason. Documents aren’t individual, stand-alone elements of the management process. They’re interrelated, formatted in different media, and controlled by various and distinct functions. Keeping critical information current and in the right hands requires more than just signing off on procedures. Document control is essential, but where should you begin?
By reading this book. Inside you’ll find clear explanations about the document control process as well as practical solutions for creating, organizing, and maintaining documents, including:
* A discussion of different kinds of documents, including electronic media and QMS requirements
* Identifying and defining responsibility
* Understanding the relationship between documents and records
* Tips for document writers
* Managing and maintaining documents
* Issues of accessibility
* Handling revisions and deviations
* Writing document control procedures
- Sales Rank: #1511035 in Books
- Published on: 2005-03
- Number of items: 1
- Binding: Paperback
- 88 pages
About the Author
Expert Advice!
Denise E. Robitaille has helped companies in diverse fields such as electronic assembly, cutting-edge biotechnology, machine shops and packaging manufacturers to achieve ISO 9000 registration. Her work also encompasses training and auditing. She is a RAB-certified lead assessor, and ASQ Certified Quality Auditor and senior member of the American Society for Quality. Robitaille is also a member of the U.S. TAG to ISO/TC 176, the committee responsible for updating the ISO 9000 standard series. She is the author of numerous articles as well as The Corrective Action Handbook, The Preventive Action Handbook, The Management Review Handbook and Root Cause Analysis, all published by Paton Press.
Most helpful customer reviews
4 of 5 people found the following review helpful.
First Steps to Controling Documents
By George - Six Sigma
We had never looked at our office system as a process before - WOW - this book helped us to start with our paper flow and actually graph it as the examples in the book for Sequencing Processes/Documents. This has helped us to simplify our system and we are getting positive feedback from our employees and clients (Tips for Document Writers). The book also gave us practical examples of how to manage our documents for future use.
4 of 5 people found the following review helpful.
Excellent Primer
By Elizabeth - consultant
I have found this book to be an excellent primer for those clients who are just learning about systems thinking and applying those concepts to paperwork and electronic information systems. The book gives excellent examples to help an organization think through their information system and to think of it as a process that can be improved to meet customer (internal and external) satisfactions.
4 of 6 people found the following review helpful.
Too simple for the topic
By Mr Business Book
I was excited to see a book on documentation and made the mistake of ordering it without seeing a few reviews from other readers. 68 pages is barely enough for a couple of chapters, certainly not enough for a $20 book. Save your money and wait for a better book to come out, or read "Business Process Improvement Workbook" from Harrington, Esseling and Nimwegen which I would give 5 stars. This is the most disappointing business book I have ever purchased.
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